In 2019, the British Columbia Law Society granted approval to Pythe Navis Adjusters Corporation to become Pythe Navis MDP ( a “Multi-Disciplinary Practice”). Pythe Navis MDP is a fusion of public adjusting and law and the first company in Canada licensed to provide both adjusting services for policyholders and legal services, if necessary.
Pythe Navis Adjusters Corporation commenced operating in 2003 as an adjusting company advocating on behalf of policyholders, commonly referred to as “public adjusters”. Over the years, Pythe Navis Adjusters Corporation has assisted hundreds of clients in ensuring that settlement of their claims are completed in a timely manner, with the client receiving the full benefit of their insurance policy.
“. . . . I received word that a fire had destroyed my very beautiful home. The news was to say the least, devastating. . . . .
. . . . my mind was reeling with all the work I assumed would have to take place. Just the thought of having to document all of the Personal Property I had accumulated over the years was expected to be a daunting task. . . . . Needless to say having Pythe Navis Adjusters Corporation there from the beginning of my claim took most of the weight off my shoulders and that was a good feeling.
At our first meeting Pythe Navis showed their concern and accomplished the task of allaying many of my fears. Throughout the entire claim, Pythe Navis’ level of service was exceptional. They kept me informed as the claim progressed, took the time to reassure me when I needed it and worked diligently on my behalf.”
“ . . . . His vast experience in the industry and amazing negotiating skill make him an extremely valuable ally. If you find yourself in a tough situation you want Jim Smart in your corner. In addition to his impressive skill and knowledge of insurance matters, one of the most incredible qualities of Jim Smart is the way he cares about his clients. And he is tireless in his efforts until the job is done.
. . . . He is articulate, intelligent, and diligent.”
“We had no idea what to expect when we began the claims process but the insurance adjuster hired by the insurance company to handle our claim made us feel as if everything would be well taken care of and we believed in him. However, it wasn’t long before my wife and I felt things were beginning to go a bit awry. For instance, it was clear to us that the insurance adjuster was in a hurry to settle the claim. While this may sound like a good thing, some of the areas we were concerned with weren’t being addressed and we felt that the adjuster had a hidden agenda that may in fact not benefit us at all. It was about this point that we felt we needed help in completing the claim.
It was just about this time that we received a letter from Pythe Navis Adjusters Corporation. Upon reading their letter and speaking to an adjuster with their firm, we were surprised and encouraged at learning our hopes of receiving a fair and expedient recovery could be achieved. We hired Pythe Navis soon after meeting with one of their adjusters and were grateful to finally have someone knowledgeable with the claims process representing our interests.
It wasn’t until after we engaged Pythe Navis that we discovered why the insurer wanted to settle our claim so quickly. Had we settled the claim prior to hiring Pythe Navis Adjusters Corporation, we never would have realized the full potential of our insurance policy.”
“I want you to know that in all my years, I have rarely seen such a magnificent result achieved by an insurance adjuster. You have done an incredibly good job and my client and I are very appreciative of all your efforts which not only brought about success but were conducted in an entirely professional way”
“ . . . . In my view, Mr. Smart has brought a high level of expertise, ethics and experience to each of these files and I would not hesitate to recommend him to any of my clients or to any professional organization.”
“…We were overwhelmed with the fact that our home was gone and that on top of the matter, we had to file an insurance claim… In late November and after several months of dealing with the insurance company we saw that the claim was not going in our favour. We were relieved when we received a letter from Pythe Navis Adjusters Corporation and contacted them to see what they could do to assist us with our insurance claim.
After our initial meeting with their adjusters we were encouraged to know that they could help us settle our claim with fair results. Pythe Navis Adjusters Corporation provided exceptional service and knowledge during the process and yielded excellent results in the end. They were able to help us alleviate our aggravation with the insurer as well as represent our interests.
…We are grateful to have used the services of Pythe Navis knowing that we would not have achieved the same results if we had done the work ourselves. We highly recommend Pythe Navis to anyone who has suffered a property loss as they are professional, courteous and genuinely care about their clients.”
At Pythe Navis MDP, our team of dedicated professionals works on behalf of individuals or businesses that have suffered a loss under their insurance policy. In doing so, we take care of each step in your insurance claim and do so as an advocate on your behalf. As a result, we are frequently able to achieve a more beneficial result than if you were to simply accept what is being offered by your insurance company and we also save you considerable time, effort and frustration by handling every aspect of your claim.
Liam Corcoran is a lawyer and graduate of the inaugural class of Thompson Rivers University Law School in 2014. He summered and completed his articles with a large Vancouver based insurance litigation defence firm and was called to the bar in 2015. For the next four years, Mr. Corcoran worked on behalf of insurance companies involved in civil litigation disputes, with an emphasis on property loss and insurance coverage litigation. While working on behalf of insurance companies, he experienced first-hand how claims can be mismanaged to the detriment of the policyholder. In 2018, Mr. Corcoran decided to join which was then known as Pythe Navis Adjusters Corporation and he now works on behalf of policyholders, using his experience in the insurance industry to ensure that policyholders receive the maximum benefit of their policy.
Mr. Corcoran is a member of the Law Society of British Columbia. In October 2018, his article “Why Broker’s Have to Admit the Limit of Their Experience” was published by The Lawyer’s Daily. He is also a contributing author of “Problems and Pitfalls in Representing an Insurer in Coverage Claims” as part of the Continuing Legal Education Society of British Columbia’s 2015 Insurance Law Conference.
On a personal note, Mr. Corcoran is an avid Toronto Raptors and Blue Jays fan who continues to root for both teams with an equal mix of depression and disappointment. He enjoys traveling and daydreaming about owning a dog.
James Smart has been adjusting losses on behalf of policyholders since 1987. He is the president of Pythe Navis Adjusters Corporation which is a partner in Pythe Navis MDP. Mr. Smart is licensed as an adjuster in British Columbia, Alberta, Saskatchewan, Manitoba and the Yukon. He is also a licensed Public Adjuster in the State of Washington.
Mr. Smart has settled numerous losses on behalf of policyholders over the years, ranging from straightforward to extremely complex, with his largest single loss value being upwards of $12,000,000.00. His expertise includes the quantification of large scale losses, preparation of proofs of loss with supporting documentation, reviewing insurance coverage issues, assessing pre and post loss valuations, calculating stock losses and estimating lost business revenues for manufacturers, wholesalers, retailers and service providers. He has also acted as his client’s advocate in numerous statutory Appraisals / Dispute Resolutions under the Insurance Acts of BC and Alberta. In total, Mr. Smart has settled losses through the years with an aggregate value in excess of $100,000,000.00.
Mr. Smart is a member of the Insurance Institute of British Columbia and the Chartered Insurance Professional’s Society. He has published a number of articles on various insurance topics and presented before the British Columbia Trial Lawyers Association.
In his time aside from adjusting losses, Mr. Smart is the Treasurer for the local chapter of the Rotary International Passport. He has also been coaching baseball primarily with 17 and 18 year olds for more than 30 years, many of whom have gone on to play at colleges in the US and some professionally. In doing so, he has worked to introduce and foster growth of personal characteristics such as respect, integrity and commitment, necessary not only to compete at a high level of baseball, but also to become contributive members of the community.
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